When you attempt to make a payment, a new transaction is created in our system.
Below are the various order statuses and their meanings:
The Payment-Transaction was successful.
Your Payment-Transaction was unsuccessful.
Example: Your credit card gets declined during checkout.
An error has occurred during payment processing. You may retry or open a support ticket.
The Payment-Transaction has not completed yet.
This can be the case when using payment methods that are not instant.
(Or when extra fraud control measures are being taken by the payment processor.
Example: Most Go-Cardless Transactions take 3 to 5 Days to complete.)
Your Payment-Transaction will go to this status if you are bing issued a refund.
This is very similar to a refund. A return only happens at the level of the payment processor, and is not within our control.