Overview

FTP is a protocol that allows you to easily upload, download files for your web site.
It is the recommended method of file-management and offers more flexibility than File Manager from the ControlPanel.

Log-In

FTP follows the same login as e-mail and other services on your account.
Your login is of the form: username@domain. 

Note: A common problem is that some FTP-Clients interpret the @ from your username wrong.
In such cases try to replace the @ with # (example: username#domain).

Connection Example

First we will take a look at Example Log-In Credentials. Afterwards Example-Screenshots of WinSCP, Flash-FxP and Cyberduck are provided.

• Example-Credentials:
• Example-Username: myadmin
• Example-Domain: example.com

Therefore the FTP-Log-In is as follows:

• Username: myadmin@example.com or myadmin#example.com
• Server: ftp.mydomain.com
• Port: 21
• Protocol: unencrypted or Auth TLS (explicit)

Note: There may be a Certificate message/warning when connecting with TLS.

Recommended FTP-Clients:

• Windows: WinSCP, FlashFXP
• Mac: Cyberduck, Finder (Shortcut: Command-K)
• Linux: ftp (cli), gFTP, Filezilla