Knowledge Base

Duplicate Payments [User Error]

Overview

If you have accidentally made a duplicate payment, the extra amount will be added to your account balance.
This account balance can then be used to pay for other invoices or services.

 

You may open a ticket and ask for a refund of the duplicate payment if that is preferable.
Please note, this ticket must be created within 3 working days for a refund to be provided.
Refunds will be issued to the same account they came from originally.


Note: Crypto-based payments are non-refundable.

 

Please rate this article to help us improve our Knowledge Base.

0 0

a brand of Sebastian-Wilhelm Graf

Premium IT-Services

Proud Member: